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After installing Acceptum™ software, users may request a consultant to visit and discuss the software and its implementation. Please use our Contact page to request a visit.

Users of Acceptum™ may send emails to RCL with their questions concerning the use of the Software.
Answers to the most 'frequently asked questions' are posted on this web site - refer to
Frequently Asked Questions.
This service is provided free of charge to all users of the software.
Users are advised to review these questions and answers before obtaining any other form of support from RCL.

Telephone support of the software may be purchased at either:
  → £50.00 (+ VAT) per issue, or
  → Annual support contract with version upgrades, in advance - 20% (+VAT) of software module costs.

Unfortunately, no guarantee or warranty can be given that your specific issue will be satisfactorily resolved. The fee is payable whatever the outcome. Although, RCL will do its best, to obtain a mutually satisfactory resolution.
No charge is made if the issue results from a bug in the software.
Telephone support is provided during the hours of 9:00am to 6:00pm Monday to Friday.

Acceptum™ introductory training courses are held on a frequent basis priced at £250 (+VAT) per attendee.
Please use the Contact page to request further details.

RCL provides a software development service for UK corporates .
If your company has unique requirements, obtaining a satisfactory software package is virtually impossible.
To overcome this, RCL provides a software Bespoke Development service to meet your specific requirements.